Talent Engagement Standard (TES)
Protecting the rights of workers, at the same time as ensuring the ability of the employer to attract and retain the right workers, is becoming increasingly challenging. The obligations imposed on business through legislation have increased, and in many cases penalties for breaches have increased as well.
Obligations that should be “top of mind” for all employers include privacy, safety, immigration, equal employment, contractor and employee agreements, employment practices and worker entitlements, taxation, insurances and performance management, to name a few.
The Talent Engagement Standard sets best practice for organisations which recruit and manage workers. The Standard is equally applicable to organisations which recruit and employ their workers directly, and outsourced service providers such as recruitment agencies, on-hire firms, contractor managers and payroll service providers.
The Talent Engagement Standard includes seven modules:
Recruitment Management - Key elements of the process for recruiting personnel and on-hire workers. Taken together, these elements can assist to achieve current best practice for recruitment.
Talent Management - Managing and retaining workforce capabilities in an organisation is critical for success. Talent management involves identifying the resources needed and the top talent in an organisation, and developing strategies to attract, promote and retain key skills and capabilities in the business.
Employment and Contract Practices - Meeting workplace obligations is essential, but the area is complex and mistakes can be made, sometimes with dire consequences. This module incorporates checks on the level of knowledge, classifications, entitlements, information and records. It includes both employee and contractor arrangements, and looks at taxation, superannuation, insurances, leave and various other aspects of employment law in Australian and New Zealand.
Right to Work - The right to legally work is often overlooked by both the individual and the employer, and both can be badly burned if this is not properly managed. This section assesses the organisation's level of awareness of and compliance with obligations. Undertaking this module can be an effective way of reducing a significant risk to your business.
Privacy Management - There is growing awareness by Australians of their right to have their personal information protected and managed properly. However, many businesses have not yet recognised their responsibilities for this. Too often, privacy management is seen as not relevant or too hard, yet the consequences of a data breach can be significant.
Safety Management - This section sets out the main requirements for maintaining a safe work environment, and ensuring workers are properly trained and supervised to carry out their work in a safe manner. If an organisation is already certified in an equivalent safety standard, this will be taken into account in assessing compliance against this module.
Quality Management - An effective quality management system provides clarity and controls over the main activities in any business. This section requires that the business adhere to the internationally accepted principles of Plan Do Check Act, but requires a less intensive quality management system than required by other quality standards. This module is mandatory for certification. If an organisation is already certified in an equivalent quality standard, this will be taken into account.
Organisations may seek certification in the Quality module and one or more other modules. Certification in all modules indicates the organisation is meeting the highest standards for recruitment and worker management.
If an organisation is already certified in an equivalent quality or safety standard, then this will be taken into account in assessing compliance against the Quality and Safety modules in this Standard.
Right to Work
Dianne Gibert. our Managing Director, goes into detail on one of the TES modules and explains the importance of ensuring all your workers have the right to work.