Getting StartedThe first step is to call us and discuss what you need. (Click here to download the Information Pack.) We need to find out about your business, processes, services, number of staff, and then we can provide you with the audit program and fees that will suit your business. (Click here to download the Application Form). If you are happy with that then we sign you up and send you a Welcome Pack, which includes a heap of information including a Self-Assessment Checklist.
The Hard Part (the audit)The hard part is actually the easy part. The onsite audit is an opportunity for you to show what you have achieved. Preparing for the audit can be hard - it can take time and effort to get things right. We are here to help if you need (but we can't do it for you of course). The audit is in 2 stages - stage 1 is a review of your business to assess the scope and readiness for certification; stage 2 is interviews and observations. We keep you informed throughout the process and provide you our recommendations and reports. Once approved you get to show the certificate and include the certification logos on your materials.
Maintaining Your CertificationTo make sure your management system is maintained we conduct regular surveillance audits. The frequency of these audits depends on how well your system is maintained as well as the size and structure of your business. After 3 years we do a re-certification audit.
Standards (JAS-ANZ Accredited)AS/NZS ISO 9001 - Quality Management Systems
AS/NZS 4801 - Occupational Heath Management Systems
AS/NZS ISO 14001 - Enviromental Management Systems
Standards (non-JAS-ANZ Accredited)People and Talent Engagement Standard
RCSA Service Delivery Standard
NSW Health Standard for Locums
Impartiality StatementCertex will not knowingly allow anyone to perform a role in its certification activities where a potential conflict of interest exists or where any circumstances exist which may impact on impartiality.
Certex has identified and analysed areas of potential conflict of interest which are monitored on all audits. Auditors attest to their status for potential conflict of interest with each and every audit, and where a relationship between a client and Certex or a client and an Auditor shows an unacceptable threat to impartiality then certification shall not proceed. Potential threats to impartiality may be raised with the Certex Advisory Board, which will review the conflict and determine how to proceed.